HotServ

Technology Services For Hotels

HotServ

Technology Services For Hotels

HotServ App Purpose

HotServ Ltd. has developed the HotServ app – an advanced and easy-to-use system for smartphone users staying at hotel.

The app allows hotels to maximize their services provided to guests with five simple clicks on the smartphone screen, and to enhance guest experience by significantly improving the following areas:

Service

Accessibility

Efficiency

Availability

The app is available in multiple languages, which eliminates the language barrier that every hotel guest encounters, which allows to provide efficient service to every guest.  HotServ actually eliminates the current need to use the telephone in a hotel room to receive a much less efficient service.

Existing options in the app

בילויומסעדות

Recreation and restaurants

Details of restaurants, entertainment centers, attractions and culture events recommended by the hotel.

הזמן כרטיס לחדר

Room Key

Clicking this button key will send a request to prepare a card/key for the room.

השכמה_1

Alarm Clock

Clicking this button will send a request to receive an alarm call from a hotel representative.

מיקום המלון

Hotel location

A map will be displayed showing hotel’s location, name and exact address with an option of redirecting to the “Waze” app.

מתקני מלון

Hotel benefits

Clicking this button will display the benefits provided by the hotel in conjunction with various businesses.

מידע שלי

Personal Information

Guest details, hotel name, room number, guest name, arrival date and more.

אחזקה

Maintenance

Request the hotel maintenance staff to fix malfunctions in the room. This button includes a list of items, such as AC, safe, TV, refrigerator, etc.

שירות חדרים_1

Room Service

Request the required amount of towels/soap, etc.

חדר אוכל

Dining Room / Restaurant

Make dining room reservations, while selecting the time and number of guests. There is an option to add comments, such as “baby chair”.

תחבורה

Transportation

Call for a shuttle or taxi, rent a car, etc. In addition, there is a link to the relevant airport.

שירותי ניקיון

Housekeeping

Send a request to the Housekeeping Department to clean your room.

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About the app

The app, which is available in multiple languages, eliminates the language barrier that every hotel guest encounters, which allows to provide efficient service to every guest.  HotServ actually eliminates the current need to use the telephone in a hotel room to receive a much less efficient service.

The app is accessible to people with disabilities, such as hearing and speech impaired, and allows to easily and efficiently receive the variety of services offered by the hotel without the need to wait for the hotel staff to provide help.

Why does every hotel need the HotServ App?

In the era of advanced technology, hotels should also keep up with innovations in order to be able to provide their guests with top-quality service.

The HotServ system allows the hotel to review and examine the level of service it provides to its guests and save manpower.

HotServ redirects guest requests to hotel staff in real time, which enables high quality of service.

Guest requests are received directly by various hotel departments, which on one hand, prevents the need to wait for a telephone response, and significantly reduces the volume of calls to reception on the other hand.

Our company offers 24/7 service and prompt response to our customers.

Contacts

We will be happy to assist at any time. Please leave your details and we will get back to you shortly.